Employee Voice
Listening mechanisms that lead to action, with clear feedback loops and demonstrated response.

The standards set and the values they uphold, represents an organisation you should feel proud to work with and for.
Kind Certified™ is an independent, evidence-informed certification for organisations that keep culture, leadership and accountability at the heart of how they work. Each certified organisation earned its place through evidence, action, independent review and oversight.
Choosing to have your culture assessed takes courage. Every organisation celebrated here made that choice, and in doing so has shown its people, partners and customers exactly what they can expect.
Every submission was assessed across five pillars. The Council looked for real evidence of listening followed by action, alongside a clear commitment to keep improving.
Listening mechanisms that lead to action, with clear feedback loops and demonstrated response.
People can speak up, challenge leaders and raise concerns safely, without fear.
Leaders held to standards aligned to healthy, high-performing cultures.
A culture action plan with executive ownership and visible responsibility for execution.
Annual initiatives and review points that create visible momentum and measurable impact.
Policies, culture data, leadership standards and examples of action taken in response to employee feedback, sponsored by the executive team.
Reviewed by the Independent Standards Council, bringing together leaders from policing, community, risk and governance, elite sport and purpose-led business.
Certification lasts 24 months and includes a second-year accountability review, so the standard continues to be met throughout the life of the certification.
Every submission is reviewed by the Kind Certified Independent Standards Council, a group of independent business and community leaders. Members bring experience across governance, risk, safety, leadership, sport and purpose-led business.
The Council works to a charter and code of ethics that keeps every decision fair, confidential and grounded in evidence. Together, its members protect and guide the mark so it continues to carry real meaning for every organisation that earns it.

Kind Certified exists for organisations prepared to put evidence behind what they say about culture. Not because they are perfect, but because they are willing to listen, learn, adapt and be held accountable for the impact they have on people.
The strongest organisations give priority to both their people and their performance. Certified organisations are showing the wider business community what that looks like in practice, and encouraging others to follow.
The journey continues after certification. Certified organisations keep learning, improving and building on the commitments they've made to their people, helping lift the standard for everyone.
To confirm an organisation's certification status, contact hello@kindcertified.co.
Each intake has limited places. We'd love to hear from you and help you find the right pathway.
Request the program overview and submission guide